Privacy Policy

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Last Updated: 31st March 2025

At Entitle AI Ltd, we value your trust and are committed to protecting your personal data while providing exceptional service. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. About Us

Entitle AI Ltd is a company registered in England and Wales. We take a responsible and transparent approach to handling your personal data. For any questions about this Privacy Policy, please contact us at support@entitle-ai.com

2. The Information We Collect

We collect and use data to provide the best possible experience with our products and services. This may include:

• Identity Information: Such as your name and title.
• Contact Details: Email, phone number, and address.
• Payment Details: Information required for billing and transactions.
• Technical Data: Details such as your IP address and device type.
• Preferences and Usage Data: Insights into how you use our services.

Providing this information ensures we can deliver services tailored to your needs.

3. How We Collect Your Data

We collect personal data directly from you when you:

• Interact with us (e.g., through inquiries, forms, or account creation).
• Use our website or services, which may involve cookies or similar technologies.
• Engage with third parties who share relevant information to help us serve you better.

4. How We Use Your Data

We use your information to:

• Deliver Services: Ensure seamless access to the products and services you request.
• Enhance Your Experience: Optimize our offerings based on your feedback and preferences.
• Stay Connected: Share updates, promotions, and information you may find valuable (only where permitted).
• Meet Legal Obligations: Comply with applicable laws and regulations.

Our aim is always to process your data in a way that benefits you, balancing our legitimate interests with your privacy.

5. When We Share Your Data

To provide you with the best service, we may share your data with trusted partners, including:

• Service Providers: Like payment processors and IT support teams.
• Authorities: Where legally required, such as to comply with regulations.
• Business Partners: For activities that support or enhance the services we offer.

We do not sell your personal data to third parties.

6. International Data Transfers

If your data is transferred outside the UK, we ensure it is handled securely and in accordance with data protection laws by using approved safeguards.

7. Keeping Your Data

We only keep your data for as long as necessary to fulfill the purposes for which it was collected. Once no longer needed, your data will be securely deleted or anonymized.

8. Your Choices and Rights

We respect your rights regarding your personal data. You can:

• Access Information: Request a copy of the data we hold about you.
• Update Details: Ensure your information is accurate and up to date.
• Manage Preferences: Opt out of marketing communications.
• Exercise Other Rights: Such as data portability or objection to certain processing.

To discuss your rights, please contact us via the details in Section 1.

9. Cookies

We use cookies to improve your experience, such as remembering preferences or providing tailored content. For more details, please see our Cookie Policy.

10. Keeping Your Data Secure

We use advanced measures, including encryption and secure systems, to protect your information. Our team regularly reviews and improves these measures to stay ahead of potential risks.

11. Policy Updates

This Privacy Policy may be updated to reflect changes in our business or legal requirements. Any significant updates will be communicated, and the latest version will always be available on our website.

12. Questions or Concerns

We’re here to help. If you have questions or concerns about this Privacy Policy, reach out to us directly at support@entitle-ai.com.